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About

Digital. It Always Starts Digital.
Who We Are

Dotsavvy is Kenya’s first digital business agency that provides integrated digital business solutions to some of Africa’s biggest businesses and most loved brands. We are driven by the challenge of reconciling our clients user needs and business goals to achieve transformational digital business outcomes. We are more than a digital marketing agency, we are an agent for change for progressive businesses and brands that want to disrupt the status quo by using digital at the heart of their business strategies.

Dotsavvy started in early 2002 as one of Kenya’s and East Africa’s first website design agencies. From humble beginnings, Dotsavvy’s origins are typical of a startup from any part of the world – a sales guy, a techie, a big idea, zero funding and lots of passion to ‘change the world’ by building the best websites at a time when the Internet was truly nascent in Kenya. Audacious? Absolutely! Since then, much has changed but our commitment to building the most radical digital offerings has never wavered.

Going forward, mobile is core to ALL digital engagements for businesses and consumers alike throughout the African continent. Social media has become the currency of conversations that can make or break brands. Converging digital platforms are leading to integrated ecosystems that are transforming business as we know it. Its a brand new and bold digital world out there and Dotsavvy is able to help you successfully navigate it. Fly with us, lets soar!

What We Believe

Everything. Digital Is Everything.

Digital is more than simply a marketing channel as some would have you believe. Digital can be the source of brand and organisational transformation in a myriad of ways – whether its streamlining your mobile platforms, rejuvenating your customer engagements or boosting sales from performance-driven campaigns, digital can sit at the heart of your game-changing business strategies.

This is what we believe at Dotsavvy, and has inspired the work we do for our clients for over a decade in Kenya, East Africa and beyond. This is what drives us – to make real our clients digital dreams through our amazingly capable and experienced team, as well as our world-class digital business offerings. At Dotsavvy, we are pure digital passion, expressed.

How We Work

Its About Results. Its Iterative. It Works.

To make digital work for your business, your brands, and your customers, it is essential to start by understanding at a fundamental level ‘why’. Digital is like a swiss army knife – it has so many ways it can be used so its important to know what you want to use it for first, before you even get started. At Dotsavvy, when it comes to doing digital right, we know what works and doesn’t work. In a nutshell, this is how we work with you to deliver your digital dreams:

  1. Define
    It all starts with getting an in-depth understanding of where you are today as a business and where you want to go – assuming no constraints exist. This forms the basis for us coming up with game changing digital strategies that do not conform to the convention but completely dismantle it. This is what is needed to achieve distinction in digital business
  2. Plan
    Our second step requires us to develop the business objectives for your digital strategies that we will collaboratively articulate with you. These objectives are linked to performance metrics that will aim to achieve (or exceed) through the implementation of the digital strategies developed.
  3. Build
    Our third step requires us to define specific tactics within the digital strategies developed. This means looking at digital channels and platforms so as to find the right ‘fit’ that will deliver the promise, so to speak. This informs the ‘how’ since we now know the ‘what’. We build what is needed. We design compelling user experiences. We build or customize technologies. We integrate. We test. We make it work for you.
  4. Deploy
    Our fourth step is when we actually roll-out the various digital initiatives that we determined from the digital strategies and business objectives. This can be anything from launching a mobile app, realigning a corporate website, producing an online video to running a digital ad campaign – we do whatever is required to get you the desired results in the most practical and high impact way possible.
  5. Measure
    The fifth and final step is where we analyse the performance of the digital initiatives we implemented for you in-line with the digital strategies and measurable business objectives we defined at the start. This enables us to optimise your digital business performance to achieve or exceed the desired outcomes based on the plan we developed at the start.
Digital Business Quadrant (DBQ)

In our experience, for any digital initiative to be successful, it MUST conform to what we call the Digital Business Quadrant or DBQ. The DBQ is simple. It dictates that a digital business solution must meet one or more of the following criteria:

  • Generate Sales
  • Reduce Costs
  • Enhance Service
  • Build Brand

When we work with our clients on their digital engagements, the DBQ serves as our true north in ensuring we stay on track at all times. The DBQ drives all strategic and tactical rationale from start to finish in ensuring digital outcomes that have a positive impact for our clients.

Converzio

Converzio is Dotsavvy’s digital business cycle for client engagements. Converzio is an acronym for the digital business cycle of convergence, conversations and conversions – hence, converzio:

  • Convergence refers to building brand awareness via digital channels.
  • Conversation refers to creating brand engagement with customers and prospects via digital channels.
  • Conversion refers to the realisation of new business from existing and/or prospective customers via digital channels.
13
YEARS
16
DIGITAL GURUS
100
% BUSINESS
1000
FINISHED PROJECTS

Sierra Premium

Sierra Premium is a dynamic & innovative modern beer brand based in Nairobi. We commissioned Dotsavvy to design and build our web presence within a very tight time frame and they not only delivered a presence that truly reflected the core values of Sierra Premium but they also did it on time. We would highly recommend Dotsavvy to anyone wishing to execute a stunning yet functional web strategy.

Managing Director

Prime Time

This to thank your dedicated staff who did a superb job on our website. We have received positive comments about our website from our clients around the world telling us how good it is. Dotsavvy did a really good job and they never got tired to assist me whenever i needed their help.

Managing Director

PesaPoint

I confirm that we have dealt with Dotsavvy, during which time they have provided our business with excellent support in the areas of website engineering and optimisation. Their work has been a considerable factor in our website's continued vibrancy. I can recommend Dotsavvy as a reliable service provider and with expertise in their field.

Group Technical Director

KidSpotter

KidSpotter, based in Dublin, Ireland, is a child tracking solution that uses cutting age technology to provide parents and venues with a mechanism to locate children immediately they become lost. KidSpotter believes that a website is a living document that continually needs to be enhanced as technology and markets change. KidSpotter contracted Dotsavvy to completely redesign its existing website subject to a very demanding set of criteria –one of which was to convey complex technological solutions in a format that is aligned to the brand image. From the start of the process to completion of this part of the project Dotsavvy has provided us with an exceptional level of support. The team at Dotsavvy turned our vision of the website into a reality and exceeded our expectations.

Technical Director

East African Development Bank

The East African Development Bank (EADB) is a leading regional development bank, whose role is to foster social and economic development in the East African Community member states. EADB carries out this role by financing a broad range of projects in all productive sectors of the economies of its member states. EADB contracted Dotsavvy to handle the redesign and hosting of its official website. Their mandate was to give the current site a fresh look as well as make it more interactive while at the same time ensuring that EADB’s corporate image was reflected. In spite of the fact that the two companies are in different countries, the Dotsavvy team was very flexible and consulted closely with EADB (in Kampala, Uganda) with the result that the website has met EADB’s expectations. I recommend Dotsavvy as a reliable and skilled service provider and will continue to use them as our website evolves

Corporate Affairs Officer

Development Bank of Kenya

Development Bank of Kenya (DBK) is a long-term financing institution, with a need to be a major competitor in the region for providing financial solutions. DBK realised the need to embrace technology as a tool to propel it to its goal. As an institution that needed a web presence as a first step, Dotsavvy provided a solution tailor-made to our needs, without pushing for additional functions that we did not need at the time. Dotsavvy met our every need and left room to improve our website as the need arises. The team at Dotsavvy was and continues to be exceptional in the way they handled DBK. As DBK strives to achieve its growth goals, Dotsavvy remains as the company of choice for the continuous enhancement of our website

IT Officer

CCS Financial Solutions

On behalf of CCS Financial Solutions (CCSfs) I would like to thank Dotsavvy's team for the hard work they put into getting our website up and running. I know timelines were stretched and stress on our side at times became evident but please accept my gratitude for the special effort that came through when it was needed most

Managing Director

CMC Motors

When we wanted our website designed and developed, we turned to Dotsavvy because from the presentations they had give us, we felt that they would develop a high quality website. We were not disappointed. Dotsavvy were able to come up with a solution within a reasonably short time. There was constant communication between us and them and they attended meetings and discussions whenever requested. We were impressed with the final product and would recommend Dotsavvy for any website design, development, and/or maintenance.

Group IT Manager

HOW WE WORK

Its About Results. Its Iterative. It Works.  To make digital work for your business, your brands, and your customers, it is essential to start by understanding at a fundamental level ‘why’.